Helpdesk Executive (Office)

10,000 - 15,000 /month

Maple Pc & Peripherals Private Limited

Mango, Jamshedpur

2 - 5 years Experience in Receptionist

4 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

1. Serve as the point of contact for customers or clients seeking assistance via email, phone or in person.
2. Document all customer interactions and review with data proof.
3. Operate data in Google Sheet and do call analysis.
4. Handle customers under pressure.
5. Daily, weekly and monthly call analysis and generate report.
6. PPT Presentation for monthly review with customers.
7. Stay up-to-date with product knowledge and industry trends to better assist customers and provide accurate information.
8. Collaborate with other departments or teams to continuously improve processes and enhance the customer support experience.
9. Should have worked in TATA STEEL services

Other Details

It is a Full Time Receptionist job for candidates with 2 - 5 years of experience.

More about this Helpdesk Executive (Office) job

What is the eligibility criteria to apply for this Helpdesk Executive (Office) job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Jamshedpur.
How many working days are there for this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job will have 6 working days.
Are there any charges applicable while applying or joining this Helpdesk Executive (Office) job?
Ans: No, there is no fee applicable for applying this Helpdesk Executive (Office) job and during the employment with the company, i.e., MAPLE PC & PERIPHERALS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Helpdesk Executive (Office) role?
Ans: There is an immediate opening of 4 Helpdesk Executive (Office) at MAPLE PC & PERIPHERALS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Receptionist job.
What are the timings of this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job has 09:00 AM - 06:00 PM timing.