Greet clients warmly and professionally upon arrival
Manage appointment bookings, cancellations, and rescheduling via phone, WhatsApp, or clinic software
Answer inquiries about services, products, and promotions
Handle client check-ins and check-outs, including billing and payments
Maintain a clean, organized, and welcoming front desk area
Coordinate with medical and aesthetic staff to ensure timely client flow
Manage client records, consent forms, and administrative tasks
Follow up with clients for appointment reminders or post-treatment care
Assist in promoting skincare products and services as needed