Receptionist

Key Responsibilities:

● Hospital Management: Oversee the operations of hospital with cashless facilities. Ensure smooth interaction between patients, hospital staff, and the TPA network.

● Team Leadership: Supervise and manage a team as the Front Desk In-Charge. Ensure the team is properly trained and efficient in their roles.

● Customer Interaction: Attend to patients and their relatives, providing assistance and guidance as required. Address patient queries and concerns promptly and effectively.

● Inbound Call Management: Handle inbound calls and forward them to the appropriate department or person as needed.

● Courier Dispatch Management: Oversee and manage the inward and outward dispatch of couriers in a timely manner.

● MIS Reporting: Maintain detailed MIS reports of patient registrations, admissions, and follow-ups. Ensure the accuracy and timeliness of all records.

● Quality Maintenance: Monitor the quality of services provided by the hospital team and ensure they align with organizational standards.

● Event Coordination: Coordinate with the staff for organizing meetings, conferences, and events, including arranging refreshments and meals. Arrange seminars and camps, collaborating with doctors, lab technicians, and other relevant personnel.

● Billing & Cashless Services: Handle both IPD (Inpatient Department) and OPD (Outpatient Department) billing processes. Manage cashless billing and settlements with the relevant authorities and insurance providers.

● TPA & Mediclaim Management: Handle all TPA and mediclaim work, from pre-authorization to settlement. Coordinate with insurance companies and ensure smooth processing of claims.

● HR & Admin Responsibilities: Coordinate HR and admin-related tasks, including job postings, screening of candidates, and salary calculation. Job

• It is a Full Time Receptionist job for candidates with 1 - 3 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., PRAVAAYU HEALTHCARE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 1 Receptionist at PRAVAAYU HEALTHCARE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 10:00 AM - 07:00 PM timing.