Greet and welcome guests and visitors with a warm, friendly attitude.
Answer, screen, and forward incoming phone calls.
Maintain a tidy and presentable reception area with all necessary materials (e.g., pens, forms, brochures).
Manage incoming and outgoing mail, deliveries, and courier services.
Schedule appointments and manage meeting room bookings.
Maintain visitor logs and ensure all guests sign in/out appropriately.
Assist with administrative tasks such as filing, data entry, and managing office supplies.
Handle basic inquiries and provide information about the organization.
Coordinate with internal departments for smooth front-desk operations.
Ensure the reception area complies with health and safety guidelines.