Responsibilities:
· Maintaining a polished appearance and demonstrating a professional attitude in all interactions.
· Welcome and assist visitors, clients, and employees as they arrive at the front desk.
· Manage incoming calls, direct them to the appropriate individuals or departments, and provide necessary information.
· Assist customers with inquiries, provide information, and direct them to the appropriate person.
· Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
· Maintain office supplies and place orders when necessary, ensuring adequate stock levels.
· Provide administrative support to various teams, assisting with data entry, document preparation, and other tasks as needed.
· Collaborate with the facilities team to address any maintenance or repair needs within the office premises
Keep track of staff movements within the office, maintaining an updated employee directory.
Manage the reception area and ensure it is clean, organized, and presentable always.
· Maintain accurate records of visitors, appointments, and other relevant information.
· Address minor issues or concerns, escalating to the appropriate person when necessary.