Maintain files and records (both physical and digital) to ensure easy retrieval and proper organization.
Assist in drafting, typing, and formatting documents such as memos, letters, reports, and presentations.
Prepare and process various administrative forms, including expense reports and leave applications.
Schedule and manage appointments, meetings, and events.
Coordinate calendars for executives or managers, including scheduling meetings and ensuring there are no conflicts.
Arrange travel and accommodation for staff and management, if required.
Serve as a point of contact between different departments and external stakeholders.
Handle incoming and outgoing communications (emails, phone calls, faxes).
Draft and respond to correspondence on behalf of management.
Assist with basic HR tasks such as onboarding new employees, maintaining personnel records, and organizing training sessions.
Track attendance, manage leave requests, and handle timesheets.
Help with budgeting and managing office expenses.
Process invoices and ensure proper filing for accounting purposes.
Assist in preparing reports related to administrative costs, office supplies, etc.
Provide general administrative support to senior managers and executives.
Help in preparing presentations, reports, and briefing materials for meetings.
Ensure that the office complies with health and safety regulations.
Maintain legal documents, employee records, and other important paperwork, ensuring they are up-to-date and in compliance with relevant laws.
Handle inquiries from clients, vendors, and customers with professionalism.
Provide assistance to clients when needed, helping to maintain positive relationships.
Address issues that may arise within the office or related to the administration of the office.
Manage multiple tasks, ensuring deadlines are met.
Organization: Ability to prioritize tasks, manage schedules, and keep everything in order.
Communication: Strong verbal and written communication skills are essential for interacting with colleagues, vendors, and clients.
Time Management: Efficient at managing time and handling multiple tasks simultaneously.
Attention to Detail: Ensuring accuracy in records, communications, and office management.
Tech-Savvy: Comfortable with office software (MS Office, spreadsheets, email management tools), and possibly some knowledge of HR or accounting software.
A bachelor's degree in business administration or a related field.
Prior experience in administrative roles is often preferred.
Knowledge of office management procedures and systems.
This role plays a critical part in ensuring the smooth day-to-day functioning of the office, providing essential support across different departments.