Job Title: Operations Executive
Location: Noida Sector 62
Company: Orbiqe Technologies PVT. LTD.
Job Type: Full-Time
About Us: (Orbiqe Technologies Pvt. Ltd.) is looking for a proactive and detail-oriented Operations Executive to join our team and help streamline daily workflows, enhance service delivery, and ensure smooth coordination between clients, astrologers, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering high-quality operational support in a growing industry.
Key Responsibilities:
Coordinate and manage operations between users and astrologers.
Monitor daily workflow to ensure timely and quality services are being delivered.
Handle scheduling and appointment bookings for clients with astrologers.
Maintain accurate records of sessions, transactions, and user feedback.
Assist in developing and implementing operational strategies to improve service delivery and customer satisfaction.
Provide administrative support to the team, including managing communications and troubleshooting.
Ensure smooth onboarding of new astrologers to the platform.
Handle user inquiries and resolve any operational issues promptly.
Skills & Qualifications:
Bachelor’s degree preferred.
Previous experience in Operations.
Strong communication and interpersonal skills with a compassionate and empathetic approach.
Excellent written and verbal communication skills.
Ability to handle sensitive issues with discretion and professionalism.
Proficiency in using office software (Google Suite, Microsoft Office, etc.) and basic CRM tools.
Ability to multitask, solve problems, and work efficiently in a fast-paced environment.
What We Offer:
Competitive salary and benefits.
A friendly and supportive work environment.
Opportunities for growth and career development within the company.