Roles:
Assist customers in selecting jewellery.
Explain product features, quality, and pricing.
Build strong relationships with customers.
Achieve monthly and yearly sales targets.
Maintain the display and cleanliness of the store.
Responsibilities:
Greet and attend to walk-in customers.
Understand customer needs and recommend suitable products.
Prepare quotations and handle billing.
Keep track of inventory and stock levels.
Handle after-sales services like exchanges or repairs.
Update customer records for future reference (CRM).
Coordinate with the back-office team for special orders.
Stay updated on new collections and trends.
Follow security and loss prevention guidelines.