Responsibilities
Greet and assist customers in a friendly and professional manner
Assist customers in finding the products they are looking for and provide recommendations based on their needs.
Maintain proper inventory levels and restock shelves as needed
Recommend and upsell products to customers to maximize sales
Maintain a clean and organized sales floor, including product displays and shelves.
Promote sales and special offers to increase customer engagement
Meet and exceed individual and team sales targets on a daily, weekly, and monthly basis.
Collaborate with the team to achieve overall store goals
Cross-sell products and services
Stay updated with new products and services launches
Identify new leads and conduct cold calling to convert them into regular customers
Requirements
Excellent communication and interpersonal skills.
Strong customer service and sales skills.
Ability to work in a fast-paced retail environment.
Attention to detail and accuracy in handling transactions.
Good organizational and time management skills.
Ability to work independently as well as in a team.
Basic knowledge of computer systems and point-of-sale software.
Flexibility to work evenings, weekends, and holidays as required.
Ability to lift and carry heavy merchandise, as needed.
Positive attitude and a passion for helping customers.
Skills
Proven work experience as a Retail Sales Representative,
Sales Associate or similar role (Preferable Jewellery Industry )
Sales and negotiation skills
Customer service
Product knowledge
Cash handling
Merchandising
Communication skills
Interpersonal skills
Time management
Teamwork