Job Role: Store Partner
Location: Bangalore
We are seeking a dedicated and customer-oriented individual to join our team as a Store Partner at our tea-based Quick Service Restaurant (QSR). As a Store Partner, you will play a crucial role in ensuring the smooth operation of the store, providing exceptional service to our customers, and contributing to the overall success of the establishment.
Key Responsibilities:
Customer Service:
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Greet customers warmly and assist them in making product selections.
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Provide product information, recommendations, and suggestive selling to enhance customer experience.
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Handle customer inquiries, concerns, and complaints in a professional and efficient manner.
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Ensure customer satisfaction by delivering high-quality service and resolving issues promptly.
Operational Support:
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Assist in the preparation of tea-based beverages, ensuring adherence to recipes, quality standards, and presentation.
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Maintain cleanliness and organization of the store, including workstations, equipment, and dining areas.
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Follow proper food safety and sanitation procedures to uphold health and safety standards.
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Operate cash registers, handle transactions accurately, and process payments efficiently.
Team Collaboration:
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Work collaboratively with team members to achieve store targets and objectives.
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Foster a positive work environment by demonstrating teamwork, respect, and professionalism.
Compliance and Safety:
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Adhere to company policies, procedures, and standards at all times.
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Maintain compliance with health and safety regulations, including food handling and sanitation guidelines.
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Report any safety hazards, incidents, or maintenance issues to management promptly.
Qualifications:
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Education: Intermediate (2nd PUC) /Diploma course completion
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Strong interpersonal and communication skills.
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Ability to work effectively in a fast-paced environment.
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Excellent customer service skills with a friendly and approachable demeanor.