Job Description: Store In-Charge at iFix India
Company Overview:
iFix India is a leading Apple Premium Service Provider and the largest of its kind in Bangalore. With over 10 years of expertise in the industry, we operate 6 stores and maintain a dedicated warehouse, offering high-quality service to our customers. As we expand beyond Bangalore, our goal is to grow our presence across South India. Join our team and be a part of this exciting journey!
Position: Store In-Charge
Location: Bangalore
Salary: ₹3.6 to ₹4.5 LPA (Final CTC will be discussed post-interview)
Shift Timings: 10:00 AM - 8:00 PM
Key Responsibilities:
Oversee daily operations of the store, ensuring smooth workflow and adherence to company policies.
Manage a team of staff, ensuring optimal performance and customer service standards.
Handle customer escalations at the first level, providing effective resolutions.
Ensure proper inventory management and basic accounting for the store.
Train and develop staff, promoting a customer-first approach and team collaboration.
Coordinate with the warehouse to ensure timely product availability and stock replenishment.
Maintain a high standard of store appearance and cleanliness.
Ensure adherence to company guidelines and operational processes.
Desired Skills and Qualifications:
Minimum of 2 years of experience in retail management.
Proficiency in English, Kannada, and Hindi is preferred.
Possession of a valid two-wheeler and a willingness to commute.
Basic computer literacy is required.
Strong customer service and convincing skills.
Ability to handle team dynamics and manage a diverse group of employees.
Basic understanding of technical concepts related to Apple products.
Knowledge of basic accounts and inventory management.
Additional Requirements:
Flexibility to work on national holidays and varying shift timings as required.
Must be proactive, organized, and possess strong leadership abilities.
If you’re passionate about retail, have leadership experience, and want to be part of an expanding organization, we invite you to apply. Join iFix India and grow with us as we continue to expand across South India!