Store Incharge

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Meal

A ••Store Incharge•• is responsible for overseeing the daily operations of a store or warehouse. Their duties include managing stock, supervising store staff, and ensuring the store meets organizational standards. Here is a comprehensive job description for a Store Incharge:

#### ••Job Title: Store Incharge••

••Job Summary••:
The Store Incharge will be responsible for managing and overseeing the daily operations of the store, ensuring proper stock management, supervising staffs . They will also be responsible for maintaining the store’s cleanliness, organization, and ensuring compliance with company policies and procedures.

#### ••Key Responsibilities••:

1. ••Stock Management••:
- Receive, inspect, and store inventory as per company standards.
- Maintain accurate stock records, including updates on incoming and outgoing products.
- Monitor inventory levels, and ensure that stock is replenished in a timely manner.
- Conduct regular stock audits to identify discrepancies and resolve them.
- Ensure that the stock is properly labeled and arranged according to category or usage.

2. ••Staff Supervision••:
- Supervise and manage store staff, ensuring they follow company protocols and meet performance standards.
- Schedule shifts and assign tasks to staff members.
- Provide training and orientation to new employees.
- Ensure store standards.
- Handle employee queries and resolve conflicts.

3. ••Customer Service••:
- Greet and assist customers in a friendly and professional manner.
- Resolve customer complaints or issues promptly and efficiently.
- Ensure that customers are satisfied with their shopping experience.

4. ••Sales and Profitability••:
- Monitor sales trends and help promote products effectively.
- Maintain visual merchandising standards and promote store promotions.
- Assist in achieving store sales targets.

5. ••Store Maintenance••:
- Ensure the store is clean, organized, and well-maintained at all times.
- Ensure all safety and security procedures are followed.
- Oversee the proper functioning of store equipment and report any issues to management.

6. ••Documentation and Reporting••:
- Prepare daily, weekly, and monthly reports related to sales, inventory, and staff performance.
- Ensure accurate and up-to-date records of stock movements and sales transactions.
- Communicate stock issues, customer feedback, and staff performance to management.

7. ••Compliance and Safety••:
- Ensure that all health and safety regulations are followed within the store.
- Follow company policies regarding returns, exchanges, and customer service.
- Maintain security and prevent theft by adhering to company security procedures.

8. ••Coordination with Other Departments••:
- Work closely with the procurement team to ensure stock orders are placed on time.
- Coordinate with the accounts department for invoicing and record-keeping.

#### ••Skills and Qualifications••:

- ••Skills••:
- Strong organizational and time-management skills.
- Excellent leadership and team management abilities.
- Knowledge of inventory management systems and retail software.
- Strong problem-solving skills and the ability to handle customer complaints effectively.
- Good communication and interpersonal skills.
- Basic knowledge of safety protocols and compliance regulations.

#### ••Working Conditions••:
- The Store Incharge will typically work in a retail or warehouse environment.
- They may be required to work on weekends, holidays, or evenings depending on the store's operating hours.
- Physical stamina may be required for tasks like lifting heavy stock or standing for long periods.

---

This job description can be adjusted according to specific organizational needs, but it generally outlines the key responsibilities and requirements for a Store Incharge role.