A Store Incharge job description typically involves overseeing daily store operations, managing inventory, supervising staff, ensuring stock levels, and providing excellent customer service, while adhering to company policies and procedures.
Here's a more detailed breakdown of common responsibilities:
Key Responsibilities:
Inventory Management:
Receiving, storing, and organizing inventory.
Maintaining accurate records of stock levels and assisting in inventory management.
Ensuring proper storage and stock rotation (e.g., FIFO - First In, First Out).
Identifying and addressing stock discrepancies or damages.
Maintaining minimum and maximum stock levels.
Placing orders and ensuring timely replenishment of stock.
Store Operations:
Ensuring the store is clean, organized, and visually appealing.
Stocking shelves and maintaining adequate stock levels.
Overseeing the daily operations of the store, ensuring smooth and efficient functioning.
Implementing security measures to protect merchandise and maintain safety.
Managing costs effectively to ensure profitability.
Staff Management (Depending on the role):
Supervising, training, and motivating staff.
Scheduling and assigning staff to meet store operations needs.
Providing guidance and support to employees.
Addressing employee concerns and resolving conflicts.
Customer Service:
Providing excellent customer service and addressing customer inquiries and concerns.
Resolving customer complaints and ensuring customer satisfaction.
Other Duties:
Following company policies and procedures regarding safety and security.
Maintaining accurate records and documentation.
Ensuring compliance with all legal and health standards.
Analyzing sales trends and forecasting future sales.
Organizing events, promotions, and displays to enhance customer engagement.
Stay updated on market trends and competitor activities.