Develop store strategies to expand store traffic and optimize profitability
Ensure a consistent, quality store experience for customers: customer needs are met,
complaints are resolved and service is quick and efficient
Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and
appraising job results
Maintain inventory levels of assets - SIM cards, dongles, Wifi devices
Ensure adherence to pre-defined SOPs to run store operations smoothly