Academic Counsellor

Job Description – Tele Caller(Female Only)

Position: Tele Caller Institute: I.T.S College of Professional Studies, Greater Noida

Job Overview:

The Tele Caller will be responsible for handling admission inquiries, providing information

about the institute’s courses, and assisting in the admission process through outbound and

inbound calls. The role requires excellent communication skills and a customer-centric

approach to engage with prospective students and parents effectively.

Key Responsibilities:

 Make outbound calls to prospective students and parents to inform them about the

institute’s courses, admission process, and other details.

 Handle inbound inquiries from students, parents, and guardians regarding admissions,

course details, and fee structure.

 Follow up with interested students to convert inquiries into enrolments.

 Maintain a record of student inquiries, calls, and follow-ups in the database.

 Provide detailed and accurate information about the institute’s programs, eligibility

criteria, scholarships, and admission deadlines.

 Coordinate with the admissions team to facilitate the enrollment process.

 Assist in organizing webinars, admission counselling sessions, and open house events.

 Address queries, concerns, and objections professionally and provide appropriate

solutions.

 Meet daily, weekly, and monthly targets for calls and enrollments.

 Ensure excellent customer service by building strong relationships with potential

students.

Required Skills & Qualifications:

 Minimum qualification: Graduate (Bachelor’s degree in any discipline).

 Excellent verbal communication skills in English and Hindi.

 Good convincing and persuasion skills.

 Ability to handle student inquiries patiently and professionally.

 Basic knowledge of MS Office (Excel, Word) and CRM software is a plus.

 Prior experience in telecalling, sales, or customer service is preferred.

 Target-driven and self-motivated with a positive attitude.

More about this Academic Counsellor job

1. What is the eligibility criteria to apply for this Academic Counsellor job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹24000 per month that depends on your interview. It's a Full Time job in Greater Noida.
3. How many working days are there for this Academic Counsellor job?
   Ans: This Academic Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Academic Counsellor job?
   Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., ITS DENTAL COLLEGE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Academic Counsellor role?
   Ans: There is an immediate opening of 5 Academic Counsellor at ITS DENTAL COLLEGE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Academic Counsellor job?
   Ans: This Academic Counsellor job has 09:00 AM - 06:00 PM timing.