Greet and engage with walk-in patients, understand their concerns, and explain treatment plans.
Make follow-up calls to potential or existing patients to encourage them to begin or continue treatment.
Answer patient queries related to services, treatment process, packages, and duration.
Maintain daily patient call logs, inquiries, and feedback.
Work closely with doctors to understand the treatment benefits and protocols.
Convince undecided patients about the importance of treatment and build rapport.
Handle objections empathetically and resolve doubts patiently.
Support front-desk operations as needed.