BPO Telecaller

A Telecaller is responsible for contacting potential customers, clients, or leads via phone to promote products, services, or gather information. They play a crucial role in generating new business opportunities, answering queries, and ensuring a positive experience for potential or existing customers.

Key Responsibilities:

• Make outbound calls to potential customers or leads from provided databases.

• Promote and sell products/services via phone calls, ensuring clear communication and persuasive language.

• Answer incoming calls and respond to customer inquiries.

• Provide detailed information about the products and services offered.

• Handle customer objections and address queries to maintain positive customer relations.

• Maintain accurate records of interactions, sales, and leads in the CRM system.

• Follow up with leads who have shown interest in services or products.

• Meet daily, weekly, and monthly targets related to calls and sales.

• Schedule appointments or demonstrations for the sales team, if necessary.

• Ensure customer satisfaction by offering excellent service and resolving issues or complaints promptly.

• Keep up-to-date with product knowledge, market trends, and competitors.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹28000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., VISA STATE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 11 BPO Telecaller at VISA STATE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has 09:00 AM - 06:00 PM timing.