Business Manager

A Customer Care job description typically involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through various channels like phone, email, or chat, while maintaining a positive and professional demeanor. 

Key Responsibilities and Skills:

• Customer Interaction:

  • Answering customer inquiries and providing accurate information. 

  • Addressing and resolving customer complaints and concerns in a timely and professional manner. 

  • Escalating complex issues to appropriate personnel. 

• Problem Solving:

  • Identifying and resolving customer issues efficiently. 

  • Offering solutions and alternatives to customer problems. 

  • Following up with customers to ensure resolution and satisfaction. 

• Communication:

  • Communicating effectively with customers through various channels (phone, email, chat, etc.). 

  • Maintaining a positive and professional attitude in all interactions. 

  • Using clear and concise language to ensure customer understanding. 

• Product Knowledge:

  • Maintaining a strong understanding of company products and services. 

  • Staying up-to-date on product updates and changes. 

• Record Keeping:

  • Accurately documenting customer interactions and issues. 

  • Maintaining a record of customer complaints and resolutions. 

• Soft Skills:

  • Patience and empathy. 

  • Active listening skills. 

  • Conflict resolution skills. 

  • Adaptability. 

  • Ability to use positive language. 

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.

More about this Business Manager job

1. What is the eligibility criteria to apply for this Business Manager job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Business Manager job?
   Ans: This Business Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Business Manager job?
   Ans: No, there is no fee applicable for applying this Business Manager job and during the employment with the company, i.e., E SPA INTERNATIONAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Business Manager role?
   Ans: There is an immediate opening of 10 Business Manager at E SPA INTERNATIONAL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Business Manager job?
   Ans: This Business Manager job has 09:00 AM - 07:00 PM timing.