Customer Care Executive

Sales Type: B2B Sales

12th Pass and above

Females Only

07:00 PM - 04:00 AM | 5 days working

Job Benefits: Cab, Insurance, PF

Job Title: Customer Support Executive – International Voice Process Company Name: Sagility Location: [Insert location here] Salary: ₹22,000 - ₹25,000 CTC per month Work timings: US Shift (Night Shift) 7pm to 7am (any 9 hrs) , 5 Working Days with 2 Rotational Week Offs Job Description: Sagility is seeking dynamic and customer-focused individuals to join our International Voice Process team. This role requires professionals with strong communication skills and a passion for delivering exceptional service to our global customers.Key Responsibilities:Provide high-quality customer support over phone calls for international clients.Handle customer inquiries and resolve issues efficiently within established timelines.Maintain accurate and detailed records of customer interactions in the system.Adhere to company policies, guidelines, and processes while ensuring customer satisfaction.Collaborate with team members to improve the customer experience and operational workflow.Qualifications and Skills:Minimum qualification: Graduation or equivalent.Excellent verbal communication skills in English.Prior experience in international voice processes is an added advantage.Ability to work in a dynamic, fast-paced US shift environment.Strong problem-solving and multitasking abilities.Proficiency in computer skills and customer service tools.Perks and Benefits:Competitive salary package: ₹22,000 - ₹25,000 CTC.Comprehensive training program for professional growth.Opportunity to work with a global clientele.Positive and supportive work environment.