Customer Care Manager

30,000 - 35,000 /month

Vaalve Bathware India Limited

Raj Bagh, Ghaziabad

6 - 6+ years Experience in Sales / Business Development

New

Verified

2 Openings

Full Time

Job Highlights

Sales Type: B2B Sales

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Job Description

Convert leads, build client relationship and sell products/services
Explain the customers about the products, its features and benefits

Customer Service Operations: Oversee the end-to-end customer service function, ensuring quick and efficient query resolution.
Complaint Handling: Address and resolve customer complaints promptly, ensuring high satisfaction levels.
Order Management: Coordinate with sales, logistics, and warehouse teams for smooth order processing and delivery.
After-Sales Support: Manage post-sales inquiries, warranty claims, and service requests efficiently.
Team Management: Lead, train, and mentor a team of customer service executives to enhance performance.
Customer Feedback & Retention: Gather and analyze customer feedback to improve service quality and build long-term relationships.
Process Improvement: Develop and implement customer service policies to improve response time and efficiency.
CRM Management: Maintain accurate records of customer interactions and transactions using CRM software.
Collaboration: Work closely with the sales, marketing, and operations teams to enhance the overall customer experience.

Other Details

It is a Full Time Sales / Business Development job for candidates with 6+ years of experience.

More about this Customer Care Manager job

What is the eligibility criteria to apply for this Customer Care Manager job?
Ans: The candidate should be Graduate and above and above with 6+ years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
How many working days are there for this Customer Care Manager job?
Ans: This Customer Care Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Manager job?
Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., VAALVE BATHWARE INDIA LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Manager role?
Ans: There is an immediate opening of 2 Customer Care Manager at VAALVE BATHWARE INDIA LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Care Manager job?
Ans: This Customer Care Manager job has 09:00 AM - 06:00 PM timing.