Customer Relationship Associate

Location: Noida Sector-136

Duration: 3-6 months

Job Type: Internship (Paid)

Stipend: 8K

Profile: Customer Relationship Management (Non Voice)

About Us:

Lord Mahavira Services is a telecom company that provides innovative

SMS solutions both nationally and internationally. Our commitment to

delivering top-tier services and building long-term customer relationships

has made us a trusted name in the telecom sector. We are currently

seeking an enthusiastic and driven Customer Relationship Intern to join

our dynamic team.

Role Overview:

As a Customer Relationship Intern in the telecom industry, you will play a

key role in supporting the development and execution of strategies that

enhance customer satisfaction, engagement, and loyalty. You will work

closely with our customer service, and NOC teams to ensure that

customers’ needs are addressed promptly and effectively.

Key Responsibilities:

● Assist in managing customer queries, complaints, and service

requests through chat

● Support in building and maintaining strong relationships with

customers by addressing their concerns and providing timely

resolutions.

● Collaborate with the customer service team to identify and resolve

issues that impact customer satisfaction.

● Help gather customer feedback and analyze data to identify trends

and areas for service improvement.

● Work alongside the NOC team to assist in developing customer

engagement strategies and campaigns.

● Assist in responding to customer inquiries chat, ensuring a positivecustomer experience

Required Skills & Qualifications:

● Excellent communication skills (both written and verbal).

● Strong interpersonal skills with the ability to interact effectively with

customers.

● Basic knowledge of the telecom industry is a plus.

● Strong problem-solving skills and a customer-centric approach.

● Proactive, enthusiastic, and eager to learn.

● Currently pursuing or recently graduated with a degree in

Business, Marketing, Communications, or a related field.

Who Should Apply?

● Candidates passionate about customer service and the telecom

industry.

● Individuals looking to gain hands-on experience in customer

relationship management.

● Candidates who are interested in Non-Voice process

What We Offer:

● Real-world exposure to customer relationship management within

a telecom company.

● Opportunity to contribute to meaningful projects and initiatives.

● A certificate of completion upon successful internship.

● Possibility of future full-time opportunities based on performance.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹12000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., LORD MAHAVIRA SERVICES INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 10 Customer Relationship Associate at LORD MAHAVIRA SERVICES INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has 09:30 AM - 07:00 AM timing.