Customer Relationship Executive

Job Role- Customer Relationship Executive

Expedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey

A CRE is responsible for building and maintaining positive relationships with a company's customers.

This role involves providing excellent customer service, resolving customer complaints and ensuring customer satisfaction and finding creative solutions to customer problems.

Responding to customer inquiries and concerns via phone, email or chat in a timely and professional manner.

Building healthy relationships with customers to foster loyalty and repeat business.

Gathering customer feedback and making recommendations for improving customer service

Keeping accurate records of customer interactions, transactions and outstandings payments.

Collaborating with other teams within the company to ensure that customer needs are met.

Required Skills:-

Experience in customer service or a related field

Excellent communication and interpersonal skills

Ability to handle difficult customer situations with empathy and professionalism

Strong problem-solving skills and the ability to find creative solutions to customer problems

Ability to multitask and prioritize effectively

Familiarity with customer relationship management (CRM) software

A passion for delivering excellent customer service and strong followups.

• It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., EXPEDITE IMPEX PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at EXPEDITE IMPEX PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 09:30 AM - 06:00 PM timing.