Customer Relationship Executive

Key Responsibilities:

Manage and respond to incoming calls from all registered Geeks.

Handle all WhatsApp messages and queries from Geeks and clients in a timely and professional manner.

Maintain clear communication records using internal tools or CRM.

Assist Geeks with onboarding, task allocation, and general support.

Collaborate with internal teams (operations, technical, and HR) to resolve issues efficiently.

Provide feedback and report recurring queries or concerns to the operations team.

Ensure high levels of Geek satisfaction and engagement through consistent follow-ups.

Maintain a courteous and service-oriented tone in all interactions.

Requirements:

Any graduate (Bachelor’s degree in any field).

Excellent verbal and written communication skills in English, Hindi, and Telugu.

Strong interpersonal skills and the ability to handle pressure.

Basic knowledge of WhatsApp Business tools, call handling, and support tools.

Customer-focused mindset with a problem-solving attitude.

Willingness to work in a fast-paced startup environment.

Preferred:

Prior experience in a customer success, tele-calling, or tech support role.

Familiarity with CRM tools or helpdesk software.

• It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., GEEKONDEMAND PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 2 Customer Relationship Executive at GEEKONDEMAND PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has 10:00 AM - 07:00 PM timing.