Customer Relationship Manager

Address and resolve customer complaints and grievances promptly, ensuring a positive

experience and maintaining customer satisfaction

•       Act as the primary point of contact for customers, providing clear and timely information regarding products, services, and issue resolution.

•       Assist the sales team by preparing quotes, processing orders, and following up on leads to ensure a smooth sales process.

•       Maintain accurate records of customer interactions, feedback, and grievances in the CRM system, ensuring data integrity and easy retrieval.

•       Perform administrative tasks, such as managing schedules, handling correspondence, and coordinating meetings to support overall team efficiency.

•       Prepare regular reports on customer feedback, sales support activities, and grievance resolution outcomes for management review.

•       Work closely with other departments, such as sales, marketing, and logistics, to ensure customer needs are met and grievances are addressed effectively.

•       Foster strong relationships with customers through proactive communication and followups to enhance customer loyalty and retention.

Stay updated on product knowledge, company policies, and customer service best practices to effectively assist customers and support the sales team

• It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., FUTURE GATE HR SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at FUTURE GATE HR SOLUTION
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 10:00 AM - 07:00 AM timing.