Customer Relationship Manager

15,000 - 30,000 /month*

Gathbandhan Matrimony Private Limited

Sevoke Road, Siliguri

₹10,000 incentives included

1 - 3 years Experience in Sales / Business Development

New

Verified

6 Openings

* Incentives included

Full Time

Job Highlights

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Customer Relationship Manager to join our team for Gathbandhan Matrimony Private Limited in Siliguri at our Sevoke Road location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Matrimony. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1-3 years of experience in customer service or a telecaller role and should be proficient in Hindi, Bengali. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Siliguri.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., GATHBANDHAN MATRIMONY PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 6 Customer Relationship Manager at GATHBANDHAN MATRIMONY PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Sales / Business Development job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.