Customer Relationship Manager

Job Description: Customer Relationship Manager (CRM) – InstaConnects

Company: InstaConnects
Location: Indore (Work from Office)
Salary: Up to ₹3 LPA
Experience: Freshers & Experienced Candidates Both Can Apply
Eligibility: Open to Graduates, Final-Year Students, and Freshers from College Campuses

About InstaConnects:

InstaConnects is one of India’s fastest-growing contact center outsourcing organizations, specializing in customer support, sales, and lead generation. We provide high-quality customer engagement services and help businesses enhance their growth and outreach.

Job Role: Customer Relationship Manager (CRM)

As a Customer Relationship Manager, you will be responsible for maintaining strong relationships with customers, addressing their queries, resolving issues, and ensuring customer satisfaction. You will act as the key point of contact between the company and its clients, ensuring seamless communication and support.

Key Responsibilities:

• Customer Interaction: Engage with customers through calls, emails, and chat support to provide assistance and resolve queries.

• Relationship Management: Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.

• Issue Resolution: Handle customer complaints and provide appropriate solutions in a timely manner.

• Sales & Upselling: Identify opportunities for upselling or cross-selling products/services to existing customers.

• Documentation & Reporting: Maintain records of customer interactions, feedback, and transactions.

• Team Coordination: Work closely with internal teams to ensure smooth operations and customer satisfaction.

Required Skills & Qualifications:

• Excellent verbal and written English communication skills.

• Strong problem-solving abilities and a customer-centric approach.

• Good listening skills and the ability to handle queries professionally.

• Ability to work in a dynamic and fast-paced environment.

• Basic knowledge of CRM software or willingness to learn.

• Proficiency in Microsoft Office (Excel, Word, Outlook).

Who Can Apply?

• Freshers and experienced professionals looking for a career in customer relationship management.

• College students in their final year who want to start their corporate journey.

• Candidates with strong communication skills and a passion for customer service.

Why Join Us?

• Competitive salary up to ₹3 LPA with performance-based incentives.

• A professional work environment with growth opportunities.

• Comprehensive training and skill development programs.

• Opportunity to work in a reputed and fast-growing company.

• Exposure to the corporate world and customer relationship management strategies.

How to Apply?

Interested candidates can apply directly through their college placement cell or contact our HR team at Harish (8827586405) for further details.

Start your career with InstaConnects and gain valuable experience in customer relationship management! 🚀

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., INSTA CONNECTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 80 Customer Relationship Manager at INSTA CONNECTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 09:00 AM - 06:00 PM timing.