Customer Relationship Manager

ob description

Position: Customer Relations Manager

Company: Celestile (World of Stones) – Luxury Home Décor & Interior Design

Website: https://www.celestile.com/contact.html

Location: Bangalore Sarjapur Road (15 minutes from HSR Layout, next to Chai House, after Kodathi Signal, Sarjapur Road)

Experience: 1-5 years (Experience in luxury home décor/interior design companies preferred)

Education: MBA (Sales & Marketing), BBA, or any graduation (Hospitality background is a plus)

Languages: English, Hindi, Kannada (Preferred)

Age: Below 35 years

Work Location: Sarjapur Road (New Office Premises – Transition Phase)

Interview Location: Indiranagar, Bangalore

Immediate Joiner -Will be added advantage

Pleasing personality(she)

Key Responsibilities:1. Customer Engagement:

• Greet customers warmly and create a welcoming showroom experience.

• Understand customer preferences to provide tailored product recommendations.

• Offer in-depth knowledge of luxury home décor products, materials, and trends.

• Build strong relationships to enhance customer loyalty.

2. Sales & Upselling:

• Achieve individual and team sales targets through effective communication.

• Present product features and benefits compellingly.

• Upsell and cross-sell complementary products.

3. Product Presentation:

• Maintain a visually appealing showroom, adhering to luxury brand standards.

• Arrange displays to highlight aesthetic and functional product value.

• Collaborate with the visual merchandising team for promotional setups.

4. Design & Styling Expertise:

• Offer guidance on home styling, color coordination, and space planning.

• Stay updated on luxury interior design trends.

• Provide personalized design consultation services.

5. Administrative & Coordination Duties:

• Maintain accurate sales records and manage inventory levels.

• Process payments and ensure seamless transactions.

• Coordinate with the logistics team for product delivery and installation.

6. Customer Follow-Up & Relationship Management:

• Follow up with clients post-purchase to ensure satisfaction.

• Keep customers informed about new collections, exclusive promotions, and events.

7. Team Collaboration & Training:

• Work closely with colleagues and managers to achieve sales targets.

• Participate in training sessions for product knowledge and sales techniques.

8. Brand Representation:

• Represent the luxury brand professionally, aligning with its values and aesthetics.

• Uphold exceptional service standards to enhance showroom reputation.

Why Join Us?

• Work with a Luxury Brand – Be part of a premium home décor and interior design company known for elegance and quality.

• Career Growth & Learning – Gain hands-on experience in sales, business development, and luxury interior styling.

• Direct Exposure to Leadership – Work closely with the Managing Director and gain insights into high-level decision-making.

• Attractive Incentives – Competitive salary with performance-based incentives and commissions.

• Vibrant Work Environment – Be part of a dynamic, customer-focused team in a visually inspiring showroom.

• Networking & Industry Recognition – Engage with high-end clients, designers, and architects, expanding your professional network.

• Professional Development – Access to training, workshops, and skill-enhancement programs.

• Exciting Career Path – Opportunity to grow into managerial roles in sales, business development, or interior consultancy.

To Apply:

Send your updated resume to hr@celestile.com or WhatsApp 8008003232 for further discussion

• It is a Full Time Sales / Business Development job for candidates with 2 - 4 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., S K MARKETINGG TILES & TAPZ.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at S K MARKETINGG TILES & TAPZ
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has 10:00 AM - 07:30 AM timing.