Immigration Consultant

DESIGNATION-  Immigration consultant       

Job Purpose

To ensure a prospect / genuine / productive lead generation by the means of out bond calls dialed to US/Canada, with a focus to contribute maximum number of closed cases.

Key Responsibilities

1.      To make outgoing calls to prospect customer.

2.      To try and sell the products and services to the customers on call.

3.      To handle objections / escalations and queries regarding the product effectively.

4.      To generate more leads from the people out-called.

5.      To enter the details of every interaction in the system

6.      To ensure continuity of services to company in terms of generating leads by manning the telephone and other communication systems in the manner described in the FINCANA SOLUTIONS PRIVATE LIMITEDprocedure manual and also Standard Operating Practices for each program.

7.      To ensure that mandated Service Levels are adhered to on an individual, shift and team basis.

8.      To deliver the highest quality of service clients and ensure high customer satisfaction.

9.      To assist in the expansion of the FINCANA SOLUTIONS PRIVATE LIMITED network by extracting all relevant information on new services from the case files and channels this information to the network executive.

10.  To cultivate the FINCANA SOLUTIONS PRIVATE LIMITED network of services and prospects by building and maintaining a professional working relationship with them in the course of the case handling.

11.  To support shift leaders, supervisors or who so ever concern to achieve target service delivery and financial goals.

12.  To own and manage specific customer programs assigned.

Basic Hiring Requirements

Knowledge and skills

Language capability: must be at least bilingual with an extra flair of UK/US accent in order to be able to assist the member in his/her own language which will ensure better communication, better quality in the delivery of the service.

1. Basic Computer knowledge

2. Good telephone etiquette

3. Critical thinking and problem solving.

4. Worked/working with BPO Industry- International process would be an added advantage

Competencies

1. Customer service Orientation

2. Team Working

3. Flexibility

4. Self-Awareness and Professional Confidence

5. Achievement

6. Communication

7. Good Aptitude

Benefits:

1.      Meal & Beverage facility

2.      Lucrative Incentive (performance basis)

Why to FINCANA SOLUTIONS PRIVATE LIMITED

·         State of art infrastructure

·         Progressive Working Environment

·         Chance to work with Kanpur’s oldest Internation BPO

·         Fun @ Work

·         Professional Environment

·         Personal and Professional Growth

Should be okay with night shifts.

• It is a Full Time Sales / Business Development job for candidates with 0 - 5 years of experience.

More about this Immigration Consultant job

1. What is the eligibility criteria to apply for this Immigration Consultant job?
   Ans: The candidate should be All Education levels and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Kanpur.
3. How many working days are there for this Immigration Consultant job?
   Ans: This Immigration Consultant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Immigration Consultant job?
   Ans: No, there is no fee applicable for applying this Immigration Consultant job and during the employment with the company, i.e., FINCANA SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Immigration Consultant role?
   Ans: There is an immediate opening of 20 Immigration Consultant at FINCANA SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Immigration Consultant job?
   Ans: This Immigration Consultant job has 05:00 PM - 02:00 AM timing.