Job Title: Inside Sales Associate / Sr. Associate
Function: Inside Sales
Sub-Function: Concierge
Location: Mahalakshmi Main Road, Indore (On-site)
Openings: 10 Positions
Experience Required: 6 Months to 3 Years
Job Type: Full-time
Working Days: 6 days/week (Rotational week-offs)
Shift Timing: Day Shift Only (No night shifts)
📝 Key Responsibilities:
Counsel and engage with approx. 100+ customers daily who have downloaded the MediBuddy app
Influence customer preference and convert leads via scripted consultations
Deliver tailored information regarding specialty services and surgery care
Achieve monthly Inside Sales targets (Avg. 12 IPD conversions/month)
Meet daily talk time target of 3.5 hours, and 66 hours monthly
Expedite resolution of queries and complaints to ensure high customer satisfaction
Maintain call quality and process compliance across all communications
🎯 Eligibility Criteria & Skills:
Educational Qualification:
Any Graduate (Medical/Clinical background preferred, not mandatory)
Work Experience:
6 months to 6 years in Inside Sales / Telesales / Outbound Customer Support
Skills Required:
Fluent in English & Hindi
Good interpersonal and communication skills
Target-driven & self-motivated with a positive attitude
Strong negotiation & selling skills
Proficient in MS Office
Team player with a willingness to learn and grow