Inside Sales Executive

Sales Type: B2B Sales

Graduate and above

All genders

09:00 AM - 05:30 AM | 6 days working

Job Benefits: PF

Bike, Smartphone, 2-Wheeler Driving Licence

Objective:

To support the sales team in managing internal sales operations, documentation, and coordination between departments, while also ensuring consistent customer communication, follow-ups, and sales process tracking for higher lead conversion and order execution.

Key Responsibilities:

1. Inside Sales Support:

·        Prepare quotations, proforma invoices, and product proposals as per customer requirements.

·        Coordinate with the technical/commercial teams for pricing, designs, and product clarifications.

·        Follow up with customers on submitted proposals and resolve queries promptly.

·        Maintain customer records, inquiries, and correspondence in CRM system (Zoho/Runo).

·        Assist Key Account Manager in generating leads from existing customer base for repeat orders.

2. Sales Coordination:

·        Coordinate between production, dispatch/logistics, accounts, and sales teams for order fulfillment.

·        Track customer orders from confirmation to dispatch and payment realization.

·        Ensure timely follow-up on pending documents like POs, approvals, and advances from clients.

·        Schedule meetings with customers (online or in-person) for sales follow-ups.

·        Update status reports for internal review meetings (order pipeline, dispatch schedule, payment follow-ups).

Preferred Skills:

·        Good knowledge of sales processes and documentation.

·        Excellent written and verbal communication in English and local languages.

·        Hands-on experience with CRM software like Zoho, Runo, or Excel-based trackers.

·        Ability to handle multi-department coordination and work under deadlines.

Qualifications:

·        Bachelor’s degree in Business Administration, Sales, or related field.

·        2–4 years of experience in inside sales or sales coordination roles.

·        Experience in B2B industrial/manufacturing environment preferred.