Job Title: Academic Counselor - Inside Sales Executive
Roles and Responsibilities:
1. Lead Generation: Utilize various channels to identify and reach out to potential leads interested in English speaking and other courses offered by Supernova.
2. Counseling: Provide detailed information about the courses, curriculum, and benefits to prospective students, guiding them through the decision-making process.
3. Sales: Effectively communicate the value proposition of Supernova's courses, address any concerns or objections, and close sales to convert leads into enrolled students.
4. Admissions Process: Manage the end-to-end admissions process, including assisting students with application forms, documentation, and ensuring a smooth enrollment experience.
5. Customer Relationship Management: Build and maintain strong relationships with students, providing ongoing support, addressing queries, and ensuring a positive customer experience.
6. Achieving Sales Targets: Set and achieve monthly and quarterly sales targets by actively pursuing leads, following up on inquiries, and converting them into successful enrollments.
7. Market Research: Stay updated on industry trends, competitor offerings, and student preferences to tailor counseling and sales strategies effectively.
8. Collaboration: Coordinate with the marketing team to align lead generation efforts with marketing campaigns and initiatives to maximize conversion rates.
9. Reporting: Maintain accurate records of student interactions, sales activities, and outcomes to generate reports for management review and performance evaluation.
10. Continuous Learning: Stay informed about educational trends, advancements in language learning, and sales techniques to enhance counseling and sales effectiveness.
This dual role of Academic Counselor and Inside Sales Executive at Supernova requires a blend of interpersonal skills, sales acumen, and a passion for education to effectively guide prospective students through their learning journey and drive enrollments for the company's courses.