(An ISO/IEC 27001:2013 certified company) is a PAN India company providing single window solutions to varied customer needs. It provides Tele calling, Data Entry, Process handling and field activities under a single umbrella. Services Offered In[1]bound Tele calling Outbound Tele calling Collection of loan accounts in soft buckets Recovery of loan accounts in hard buckets Legal recovery Business sourcing both secured and unsecured Credit underwriting and field investigation Insurance Distribution Tele[1]calling set up in multiple hubs in India, having predictive dialer, call recording systems and full featured CRM. VGM is present in 17 states in India.
Responsibilities
• Contact customers via phone to notify them about outstanding debts
• Negotiate payment plans and repayment schedules with customers
• Resolve disputes or conflicts related to payments
• Identify and address any issues or reasons for non-payment
• Collaborate with the finance team to implement strategies for debt management
• Provide regular reports on collection activities for outstanding debts
Skills
• Decent communication in HINDI or MATATHI
• Team player
• Adaptability
• Quick learner
Work week:- Monday to Saturday | Off days:- Sunday | Working hours:- 9am to 6pm
VGM's team comprises over 7,000 professionals dedicated to delivering quality, efficiency, and value. The company's focus on continuous training and adaptability ensures that its workforce remains adept in a rapidly changing market. vgmconsult.com These USPs collectively position VGM Consultants Limited as a leading provider of risk management and collection services, emphasizing national reach, technological advancement, linguistic diversity, flexible service models, and a skilled workforce.