Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Coordinating with transporters for scheduling pick-up and follow up for timely delivery
Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
Handling urgent calls, emails, and messages; answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Outstanding payment follow-ups and closure.
Making the company's products and services as attractive to potential customers as possible.
Ensuring adherence to laws, regulations, and policies.