Sales Co-ordinator

Roles of a Service Coordinator

A service coordinator must take up multiple roles. Some of the

1. Client Query resolution: As a service coordinator, one of the vital roles entails acting as a client advocate.

This means actively listening to client needs, concerns, and feedback and effectively conveying these to the

appropriate parties within the organisation. By championing clients' interests, service coordinators enhance

client satisfaction and build strong, long-lasting relationships.

2. Team Liaison: A service coordinator is the crucial intermediary between various internal teams involved in

service delivery. They collaborate closely with customer support, operations, and logistics departments to

ensure smooth coordination and effective problem-solving. By fostering effective team communication,

service coordinators contribute to service delivery's efficiency and effectiveness.

3. Resource Allocation: Resource allocation is a key responsibility as per the service coordinator job

description. They must carefully assess the needs of each project or client and efficiently allocate resources,

whether it be human capital, equipment, or materials. The ability to prioritise and make informed decisions

regarding resource allocation is crucial to ensure optimal utilisation and successful service outcomes.

Responsibilities of a Service Coordinator

1. Service Planning and Scheduling: Service coordinators play an integral role in service planning and

scheduling. They are responsible for assessing client requirements, determining project timelines, and

assigning appropriate resources accordingly. By meticulously planning and organising service delivery,

service coordinators ensure that projects are executed smoothly and on time.

2. Conflict Resolution: In the course of service delivery, conflicts or issues may arise. A service coordinator

is responsible for promptly identifying and resolving such conflicts fairly and efficiently. This requires

excellent problem-solving skills, remaining calm under pressure, and a diplomatic approach to conflict

resolution.

3. Documentation and Reporting: Accurate and comprehensive documentation is crucial for service

coordinators to monitor progress, evaluate results, and communicate effectively with all stakeholders. They are responsible for maintaining detailed records, creating reports, and analysing data to identify areas for

improvement and facilitate informed decision-making.

Skills of a Service Coordinator

1. Strong Interpersonal Skills: Effective communication and interpersonal skills are fundamental to the

success of a service coordinator. They must possess the ability to build rapport, actively listen to clients and

colleagues, and navigate through challenging situations with tact and professionalism.

2. Detail-oriented and Organized: Given the complex nature of service coordination, meticulous attention to

detail and strong organisational skills are indispensable. Service coordinators must be able to manage multiple

tasks simultaneously while ensuring that all aspects of service delivery are executed flawlessly and according

to plan.

3. Problem-solving and Decision-making Abilities: Service coordinators often encounter unexpected

challenges during the delivery of services. The ability to think critically, analyse situations, and make prompt

and effective decisions is crucial. Strong problem-solving skills enable service coordinators to identify

innovative solutions and maintain service quality despite obstacle

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Sales Co-ordinator job

1. What is the eligibility criteria to apply for this Sales Co-ordinator job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Sales Co-ordinator job?
   Ans: This Sales Co-ordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Co-ordinator job?
   Ans: No, there is no fee applicable for applying this Sales Co-ordinator job and during the employment with the company, i.e., GNG MOTORS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Co-ordinator role?
   Ans: There is an immediate opening of 1 Sales Co-ordinator at GNG MOTORS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Sales / Business Development job.
8. What are the timings of this Sales Co-ordinator job?
   Ans: This Sales Co-ordinator job has 09:00 AM - 06:00 PM timing.