Roles and Responsibilities:
1. Customer Engagement: Build and maintain strong relationships with new and existing customers by understanding their needs and providing tailored solutions.
2. Product Promotion: Present and demonstrate products or services effectively to potential clients, highlighting features and benefits that address customer requirements.
3. Sales Strategy Execution: Implement sales strategies and meet or exceed individual and team sales targets within specified timeframes.
4. Market Research: Stay updated on market trends, competitor activities, and industry developments to identify new opportunities and challenges.
5. Lead Generation and Follow-Up: Identify potential customers through research and networking, follow up on leads, and ensure timely communication to convert prospects into clients.
6. Negotiation and Closing Deals: Conduct negotiations to achieve favorable terms for both the company and the customer, ensuring successful deal closures.
7. Reporting and Documentation: Maintain accurate records of sales activities, customer interactions, and revenue generation, preparing periodic reports for management review.
8. Team Collaboration: Work closely with the marketing, customer service, and product teams to ensure a seamless customer experience and alignment with organizational goals.
9. Customer Feedback Management: Gather and report customer feedback to improve products or services and strengthen client satisfaction.
10. Post-Sale Support: Ensure customer satisfaction by addressing inquiries, resolving issues promptly, and building long-term trust.
11. Continuous Learning: Stay updated with product knowledge, industry standards, and sales techniques to maintain a competitive edge.