Sales Telecaller

Sales Profile:

#### Job Title:

Sales Executive / Sales Associate

#### Job Purpose:

To call, follow up, and close deals with potential customers. The role involves handling incoming leads, nurturing prospects, and ensuring conversion into successful sales.

#### Key Responsibilities:

1. Lead Follow-Up:

- Follow up with leads generated from online channels like Facebook, Instagram, Google Ads, and WhatsApp.

- Ensure leads are properly nurtured through phone calls, emails, and other communication channels.

2. Sales Calls:

- Make calls to prospective clients to understand their needs, offer the appropriate solutions, and address any concerns.

- Conduct cold calls and warm calls based on lead segmentation.

3. Product Knowledge:

- Gain and maintain a strong understanding of the products and services being sold (residential flats, features, benefits, etc.).

- Convey value propositions clearly and persuasively.

4. Relationship Building:

- Develop strong relationships with leads to establish trust and rapport.

- Ensure high levels of customer satisfaction through professional communication.

5. Negotiation and Closing:

- Handle objections and negotiate terms effectively.

- Convert prospects into closed sales by facilitating the process from initial interest to final agreement.

6. Sales Reporting:

- Maintain and update CRM systems with lead progress, notes, and outcomes.

- Provide feedback and suggestions to improve sales strategies and approaches.

7. Collaboration:

- Work closely with the sales team and management to meet targets.

- Coordinate with the marketing team for follow-up leads and queries.

8. Customer Service:

- Be responsive to customer inquiries before, during, and after the sale.

- Ensure all customer issues are addressed promptly and satisfactorily.

#### Qualifications:

- Education:

Minimum qualification: High School Diploma. A bachelor's degree in Business, Marketing, or related fields is a plus.

- Experience:

- Minimum of 1-2 years of experience in sales or customer service (real estate experience is a plus).

- Proven track record of achieving sales targets.

- Experience with CRM software and lead management tools.

- Skills:

- Strong communication skills, both verbal and written.

- Ability to work independently and within a team.

- Persuasive and assertive in negotiations.

- Excellent organizational skills and ability to manage time effectively.

- Proficient in MS Office and CRM systems.

- Ability to handle customer objections and close deals efficiently.

- Personal Attributes:

- Goal-oriented with a strong desire to succeed.

- Highly motivated and energetic.

- Strong problem-solving and decision-making skills.

- Adaptable and comfortable in a fast-paced environment.

- Honest, reliable, and professional.

#### Performance Metrics:

- Number of calls made per day/week.

- Conversion rate from lead to closed deal.

- Average deal size and overall sales revenue generated.

- Customer satisfaction and feedback.

• It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Sales Telecaller job

1. What is the eligibility criteria to apply for this Sales Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Sales Telecaller job?
   Ans: This Sales Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Telecaller job?
   Ans: No, there is no fee applicable for applying this Sales Telecaller job and during the employment with the company, i.e., WS FOODS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Telecaller role?
   Ans: There is an immediate opening of 5 Sales Telecaller at WS FOODS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Sales Telecaller job?
   Ans: This Sales Telecaller job has 09:00 AM - 06:00 PM timing.