Tele calling

Job Summary:

We are seeking an enthusiastic and skilled Tele calling Expert to join our dynamic team. The successful candidate will be responsible for making outbound calls to potential customers, promoting products or services, and handling customer queries. The role requires excellent communication skills, the ability to work under pressure, and a strong focus on achieving targets.

Key Responsibilities:

• Outbound Calls: Make calls to prospective clients or existing customers to promote products/services, gather feedback, and generate leads.

• Product Knowledge: Stay up-to-date with product knowledge to provide accurate information and address customer inquiries effectively.

• Customer Interaction: Build strong relationships with customers, understand their needs, and offer tailored solutions.

• Data Entry & CRM: Maintain accurate records of interactions in the CRM system, ensuring that customer details, inquiries, and feedback are logged appropriately.

• Customer Support: Address customer concerns, follow up on inquiries, and resolve issues to ensure a positive customer experience.

• Market Research: Gather customer insights and feedback to improve products/services or marketing strategies.

• Reporting: Provide regular updates and reports on calls made, conversions, and issues faced during customer interactions.

Skills & Qualifications:

• Customer-Oriented: Ability to handle customer queries with patience and professionalism.

• Sales Ability: Previous experience in sales or tele calling is preferred.

• Persistence & Resilience: Ability to handle rejection and stay motivated to achieve targets.

• Basic Computer Skills: Familiar with using CRM software and MS Office tools like Excel, Word, etc.

• Problem-Solving Skills: Ability to think on your feet and provide solutions quickly.

• Time Management: Ability to manage multiple tasks and meet deadlines.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., A TOP NOTCH METAL COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 10 Tele calling at A TOP NOTCH METAL COMPANY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has 09:00 AM - 06:00 PM timing.