Telecalling Team Leader

Job Description – Telecaller Team Lead

Position: Telecaller Team Lead
Location: Remote
Company: Digigoat India
Experience: 2+ years in telecalling & team management
Salary: Competitive, based on experience

About Us:

Digigoat India is a fast-growing digital solutions company helping businesses build their online presence through result-driven strategies. We’re looking for a Telecaller Team Lead to manage and drive our telecalling team to achieve sales and lead generation targets.

Key Responsibilities:

✅ Lead, mentor, and train a team of telecallers to improve performance.
✅ Develop and implement call scripts to improve engagement and conversion rates.
✅ Monitor team performance, track daily calls, and provide feedback.
✅ Ensure quality conversations and maintain excellent customer relationships.
✅ Achieve individual and team targets for lead generation and sales.
✅ Handle escalated customer queries and resolve issues effectively.
✅ Maintain call records, CRM updates, and reporting for management.
✅ Collaborate with sales and marketing teams for better lead nurturing.

Requirements:

🔹 2+ years of experience in telecalling, telesales, or customer service.
🔹 Proven experience in leading a team and meeting targets.
🔹 Strong communication, persuasion, and problem-solving skills.
🔹 Proficiency in CRM tools and call tracking software.
🔹 Ability to train and motivate the team to deliver high performance.
🔹 Multilingual skills (English, Hindi, and regional languages) are a plus.

Why Join Us?

🌟 Attractive incentives for meeting targets.
🌟 Growth opportunities in a fast-scaling company.
🌟 A dynamic and energetic work environment.

📩 How to Apply:
Send your resume to info@digigoatindia.com or call +91 8424003999 for more details.

🚀 Be a part of our growing team and drive success!

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., EKTA SECURITY SERVICE.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 5 Telecalling Team Leader at EKTA SECURITY SERVICE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has 09:00 AM - 06:00 PM timing.