Telecalling Team Leader

salary 20,000 - 25,000 /month
company-logo
job companyExpect More Bpo Solutions Private Limited
job location Mayapuri Industrial Area Phase I, Delhi
job experience1 - 4 years Experience in Sales / Business Development
New
5 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working
star
PAN Card, Aadhar Card, Bank Account

Job Description

About the Role:

Expect More BPO Solutions is seeking motivated and dedicated professionals for the role of Team Leader in our Life Insurance vertical. This is an exciting opportunity to lead a dynamic team, support their growth, and ensure high-quality customer service delivery.

Key Responsibilities – Team Leader

  • Lead and manage the team to achieve performance targets in a professional and efficient manner

  • Address team members' concerns and complaints, ensuring timely and effective resolution

  • Maintain accurate records of team members and conduct regular follow-ups as needed

  • Provide guidance and accurate information to assist team members in resolving their challenges

  • Collaborate with other teams to manage and resolve complex issues

  • Ensure the team meets or exceeds performance and quality benchmarks

Job Requirements – Team Leader Profile

We are looking for experienced and enthusiastic individuals who are eager to grow into a Team Leader role. The ideal candidate should meet the following criteria:

Qualifications & Skills:

  • Graduate (Bachelor’s degree required)

  • Strong communication skills in both Hindi and English

  • Previous life insurance experience is preferred

  • Ability to effectively address customer queries and complaints

  • Capable of escalating complex issues appropriately

  • Comfortable working 6 days a week during the day shift


Other Details

  • It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.

More about this Telecalling Team Leader job

  1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
    Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Telecalling Team Leader job?
    Ans: This Telecalling Team Leader job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
    Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., EXPECT MORE BPO SOLUTIONS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Team Leader role?
    Ans: There is an immediate opening of 5 Telecalling Team Leader at EXPECT MORE BPO SOLUTIONS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
  8. What are the timings of this Telecalling Team Leader job?
    Ans: This Telecalling Team Leader job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Anirudh HR

Interview Address

Mayapuri Industrial Area Phase I, Delhi
Posted 4 days ago
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