Travel Consultant

Job Overview:

As a Domestic Travel Consultant, you will be a key player in promoting and selling our bespoke domestic holiday packages. You’ll work directly with clients to design personalized travel experiences, assist with booking, and ensure smooth travel logistics. Your expertise, along with your excellent communication and negotiation skills, will help drive sales, foster long-term relationships with clients, and ensure our customers’ expectations are always exceeded.

Key Responsibilities:

• Sales & Consultations:

  • Sell and promote customized domestic holiday packages, providing expert guidance on destinations, itineraries, accommodations, and activities.

  • Work closely with clients to tailor packages to their preferences, ensuring all travel arrangements match their budget and interests.

  • Assist clients in choosing the best domestic destinations based on their preferences, whether it’s a beach escape, mountain retreat, or cultural city tour.

• Customer Relationship Management:

  • Build and nurture strong, lasting relationships with clients, ensuring their satisfaction before, during, and after their trip.

  • Address client inquiries promptly, resolve any issues that arise, and provide exceptional customer service at every touchpoint.

  • Follow up with clients after their trips to ensure they had a great experience and encourage repeat business.

• Negotiation & Communication:

  • Negotiate favorable rates and offers with suppliers including hotels, transport companies, and local tour operators.

  • Keep clear communication with clients throughout the booking process, ensuring their needs and expectations are met at every stage.

  • Provide clients with all relevant information about travel arrangements, including accommodation details, local experiences, and logistical considerations.

• Market Knowledge & Research:

  • Stay informed about domestic travel trends, emerging destinations, and seasonal promotions.

  • Share expert advice with clients regarding weather conditions, travel restrictions, and best times to visit popular destinations.

  • Maintain a list of preferred suppliers, trusted partners, and special offers to provide clients with the best possible options.

• Administrative Support:

  • Manage client bookings, processing payments, and organizing all travel documentation (itineraries, tickets, vouchers) efficiently.

  • Ensure all client bookings are completed on time, with attention to detail and no errors.

Qualifications:

• Experience in travel sales or customer service, preferably within the domestic travel industry.

• Strong knowledge of popular and hidden domestic destinations.

• Excellent communication and interpersonal skills.

• Ability to manage multiple tasks and bookings at once while maintaining high standards of customer service.

• Negotiation skills and experience working with travel suppliers.

• Proficiency with Microsoft Office Suite and booking platforms (experience with [specific software] a plus).

• Strong organizational skills and keen attention to detail.

• A genuine passion for domestic travel and helping clients explore new places.

Skills & Competencies:

• Sales Expertise: Ability to close sales, meet targets, and deliver customized travel solutions.

• Destination Knowledge: In-depth knowledge of domestic travel options, from city breaks to rural escapes, and everything in between.

• Customer Focused: Strong focus on providing top-notch customer service and ensuring clients’ needs are always met.

• Problem Solving: Ability to handle customer concerns and resolve issues quickly, ensuring smooth travel experiences.

• Time Management: Ability to prioritize tasks and manage a high volume of client requests effectively.

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.

More about this Travel Consultant job

1. What is the eligibility criteria to apply for this Travel Consultant job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Travel Consultant job?
   Ans: This Travel Consultant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Travel Consultant job?
   Ans: No, there is no fee applicable for applying this Travel Consultant job and during the employment with the company, i.e., STRIVIK BUSINESS SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Travel Consultant role?
   Ans: There is an immediate opening of 5 Travel Consultant at STRIVIK BUSINESS SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Travel Consultant job?
   Ans: This Travel Consultant job has 10:00 AM - 07:00 PM timing.