Prepare and Issue Quotations: Create detailed and tailored quotations for clients based on their requirements, ensuring all pricing, terms, and product/service details are accurate and clear.
Customer Interaction: Communicate with customers to understand their needs, answer inquiries, and ensure satisfaction with the quotation provided.
Sales Support: Assist the sales team by providing necessary documentation, pricing information, and any support needed to close deals effectively.
Negotiation: Work closely with customers to adjust quotations, pricing, or terms as needed to secure the sale while maintaining company profitability.
Follow-up: Proactively follow up with customers on issued quotations to address any concerns and ensure timely responses.
Document Management: Maintain accurate records of all quotations, sales correspondence, and related documents for future reference and reporting purposes.
Collaboration: Work cross-functionally with other departments (e.g., finance, operations) to ensure quotes are feasible and align with the company’s capabilities and pricing structure.
Reporting: Provide regular updates on quotation progress, conversion rates, and any feedback that can improve the quoting process.