Follow-ups with the clients regarding payments, From the Accounts department invoice will be send. collection executives need to call inform the payment related.
Languages known: - English, Kannada, Telugu, Tamil & Hindi
work timings
will be Monday to Friday 09:30AM to 06:30PM
1st and 3rd Saturday 09:30AM to 02:00PM
2nd and 4th Saturday Holiday.
(Only morning Shift 09:30AM to 06:30PM)
Ensure that the data remains accurate, accessible, and contributes to smooth operations.
Verify data accuracy, make corrections, and identify irregularities in a timely manner.
Organize and maintain physical and digital records for easy access and retrieval.
Support various administrative tasks when needed to assist other departments.
Generate reports and summaries for internal teams to help in decision-making processes.
Maintain confidentiality of sensitive information at all times.
Research accounts, identify decision makers and generate interest.
Maintain and expand your database of prospects within your assigned territory
Generate 2 meetings on daily basis and assign sales executive for meetings.
Maintain call and data entry accuracy levels between levels of 95% or better.
Keep records of all conversations in our database in a comprehensible way.
Providing consistent, concise, accurate and timely weekly/monthly sales lead gen activity reports to management.
Prospecting, generating, qualifying, processing and following up on leads and appointment setting for external sales team.
· Good process management skills
· Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts team meetings to update members on best practices and continuing expectations
· Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call.
Qualities Required
Self-motivated and organized individual.
Creative, Self-confident, Enthusiastic and polite.
Language preferred- English
Only Female Candidates
Education and Experience
12th Grade Pass or Fresh Graduate Or
1-year experience in Telesales/ Telemarketing/Direct Sales / Customer Engagement process.