We are looking for a dedicated & professional Operation Manager to join Southern Guard Force Private Limited in Chennai, Little Mount. This role involves protecting buildings, assets, and personnel. You will be responsible for maintaining a high-visibility presence and preventing illegal or inappropriate actions. The position offers an in-hand salary of ₹40000 - ₹45000 and opportunities for career growth.
This is typically a full time role with guaranteed hours, although you may be required to manage operations which are running 24x7 and therefore be available for emergencies outside of normal working hours as well. Flexible working arrangements may also be available. You may be based at a large single site or branch or be responsible for a number of sites in a designated area.
Your responsibilities could include:
Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
Acting as a role model and always behaving in line with our company values
Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
Managing contractual budgets in line with financial targets
Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements
Ensuring contract required training and screening / vetting has been completed for all security staff
Developing professional customer relationships, responding appropriately to customer requests and concerns
Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules
Ideally, we’re looking for people with
A checkable personal history including periods of education, employment, travel and unemployment
Prior experience of working in a similar operational management role , ideally within the security industry
A valid security industry license or accepted certificate of security competence
Excellent verbal and written communication skills, interacting both internally and externally
Excellent customer service skills
Excellent organizational skills
Ability to successfully manage a team
Track record of working in a fast paced and demanding environment