Job Description: AR Associate - Caller
Position Summary: We are seeking motivated and detail-oriented professionals to join our team as AR Associates - Callers. In this role, you will play a crucial part in the debt recovery process by managing inbound and outbound calls and communicating with US-based debtors to resolve outstanding account balances. Key Responsibilities: • To make outbound cold calls on the debtor list and identify the right party contacts. • Assure accurate call dispositions on dialers used for outbound calling to contribute to debtor contact list segregations such as right party contacts, wrong number, callbacks etc. • Perform voice interactions with right-party contact debtors aimed at Generating collection-qualified leads. • Work cross-functionally with the collections team and Live transfer or fix appointments of collection-qualified leads for conversion attempts. • Timely follow-up on collection qualified leads asked for a call back to convert them into a Live transfer or an appointment with a collection team
• Any or under graduate ( Candidates pursuing education are strictly not considered ) • Fluent English verbal communication. • Questioning & Logical reasoning. • Active listening. • Public speaking