International Voice Process
Customer service
Grad fresher
HSC with 6m exp with all documents
Shift 24/7 2 rotational off
Salary up to 35k
Location Malad West
Job Role
A Customer Care / Fraud Operations agent is assigned job responsibilities to make and receive Calls,
Chats and Emails related to customer queries and client investigations on various special
circumstances that fall in scope of services. The key responsibility will be to Review account activities,
diagnose account issues and identify areas which could link up to fraud attacks or any other banking
related issues (no limited to). The representative represents clients in terms of performing various
actions like Solving Complex fraud scenarios, Dispositions, investigations on historical data etc.
Contact
MERAJ SHAIKH
8928693477