కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

We are HIRING for AXIS BANK PROCESS an enthusiastic and dedicated VIRTUAL RELATIONSHIP MANAGER for Cross selling of Banking products & become a valuable part of our team for [••Teleperformance••] based in Noida, located at Sector 128 Noida.

The role offers ₹15000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Great Opportunity for IJP

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, Sales, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0 - 6 years of experience in customer service or tele calling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed.

A Graduate is required,

5.5 days working during the Day shift (2nd & 4th Saturday are off)

Pick & Drop from Okhla metro station, Golf course Noida metro station • shahid sthal Gaziabad.

Interested Drop your cv

HR Ritu: 9540220118

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 years of experience.