We are looking for an enthusiastic and dedicated Flipkart Blended Process Customer Service Process Associate to become a valuable part of our team for Moil Education based in Noida, located at Sector 62 Noida. The role offers ₹14000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to any. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.