Position Overview
We are seeking a detail-oriented CRM Specialist to join our team. The ideal candidate will have strong system knowledge and be responsible for managing and optimizing our customer relationship management processes.
Key Responsibilities
- Manage and maintain the CRM system, ensuring data accuracy and integrity
- Create and update customer records, contacts, and accounts
- Generate regular reports and analytics to track customer interactions and business metrics
- Collaborate with different departments to optimize CRM workflows
- Assist in data cleaning and enrichment projects