About the Company:- At Sellergize, we build and offer a complete stack of technology products and services to scale affiliate marketing businesses of all sizes. We cater to almost everyone in the industry, right from SMEs to some of the biggest affiliate publishers. Our mission is to deliver cutting-edge affiliate marketing tools and services that enable our clients to maximize their revenue, streamline their operations, and achieve sustainable growth.
We operate as a lean team, hiring only a few employees, but ensuring we hire the best. At Sellergize, we love to face challenges, and we take pride in our work. We value hard work and celebrate those who rise to the occasion. We believe in giving flexibility and freedom to all our colleagues so that they can achieve their best—both personally and professionally.
It does not matter to us how much you scored in that irrelevant history exam at school. If you love what you do and are confident that you can design and develop systems that feel smooth, easy-to-use, and even magical, then we would lov
https://sellergize.com/
Technical Support/ Customer Support:
∙Customer Onboarding: Assist new clients with the digital onboarding process, providing
them with necessary resources, training, and a seamless transition to using digital solutions.
∙Product & Service Guidance: Offer technical and operational support to clients, ensuring
they understand how to fully utilize digital products or services to maximize business value.
∙Troubleshooting & Issue Resolution: Act as the primary point of contact for any technical
issues or questions, providing timely solutions and maintaining high levels of customer
satisfaction.
∙Ongoing Account Support: Provide proactive and reactive support to existing clients,
identifying opportunities to upsell or cross-sell digital products/services based on evolving
needs.
∙Training & Education: Conduct regular webinars, tutorials, or one-on-one sessions to
educate clients on new product features, best practices, and industry trends.
Collaboration & Reporting:
∙Collaboration with Sales & Marketing: Work closely with the sales and marketing teams
to ensure alignment of digital sales strategies, marketing materials, and customer campaigns.
∙Sales Analytics & Reporting: Analyze digital sales performance, customer behavior, and
market trends to identify opportunities for growth and report key metrics to management.
∙Feedback Loop: Share customer feedback and insights with the product and development
teams to enhance digital offerings based on client needs and preferences.
Thanks & Regards
Namrata Diwakar