International process
Process: -
· Customer Service Associate
Job Role: -
· Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
· Maintain a high standard of service quality, adhering to Expedia's customer service guidelines.
· Communicate effectively with customers, ensuring a positive and helpful interaction.
Qualification: -
· Minimum HSC or equivalent; a Bachelor's degree is a plus.
· Excellent communication skills in English, both verbal and written.
Salary: -
·
· Experience: Upto 30K CTC – 28947K in hand.
Extra Benefits: -
· Performance Incentives.
Shift Time & Week Off: -
· 5 Days working , evening and night shifts ,2 Rotational Week Off.
Transport Facility: -
· Pick-up and Drop facility available.
· Fully vaccinated.